Privacy Policy

Last updated: March 10, 2026

1. Introduction

MediAID Plus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical records management system and related services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including but not limited to:

  • Name, email address, and contact information
  • Professional credentials and license numbers
  • Organization details and affiliations
  • Billing and payment information

Medical Records

As a healthcare management system, we process medical records and patient data in accordance with applicable healthcare regulations, including HIPAA compliance requirements.

Usage Data

We automatically collect information about how you access and use our services, including IP addresses, browser type, and usage patterns.

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process transactions and manage subscriptions
  • To communicate with you about your account and services
  • To ensure compliance with healthcare regulations
  • To detect, prevent, and address technical issues
  • To protect the security and integrity of our platform

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication mechanisms
  • Regular security audits and compliance assessments
  • HIPAA-compliant infrastructure and processes

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations
  • In connection with a business transfer or merger

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of certain communications
  • Request a copy of your data in a portable format

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

MediAID Plus

Email: privacy@mediaidplus.com.ng

Phone: +234 (813) 589-8558

Address: C21, Meridian Park Estate, Awoyaya, Lagos 101241, Nigeria